On-site: Communications Director   |  Full-time

For over a century, Catholic Community Services of Western Washington (CCSWW) has provided services for youth, immigrants, older adults, and people experiencing homelessness throughout western Washington state.   Our 4000+ employees and volunteers come from many faith traditions to serve and support poor and vulnerable people through the provision of quality, integrated services and housing.  Our mission and our focus is for those individuals, children, families, and communities struggling with poverty and the effects of intolerance and racism. We actively join with others to work for justice.

How YOU will make a difference

The CCSWW Communications Director develops and implements communication and public relations strategies to shape and protect CCSWW’s mission and brand, overseeing internal and external messaging across all platforms. Key duties include managing media relations, overseeing digital and social media, writing press releases and other materials, leading crisis communication, supervising the Communications and Digital Media Specialist, and analyzing communication effectiveness to inform strategy.

To be considered for this position, please submit a cover letter and resume to Kim Williams, Vice President of Human Resources at KimW@ccsww.org. 

COMPENSATION & BENEFITS

Salary: $140,000.00 - $165,000.00 per year (D.O.E.) with a competitive benefits package:

• Medical, Dental, Vision, Life Insurance and Long-Term Disability
• Health Savings Account (HSA) and Flexible Spending Account (FSA)
• Generous paid time off (15 days of paid vacation), paid sick time
• 12 days of paid holidays, plus one (1) personal holiday
• 403(b) Employee Savings Plan
• Employee Assistance Program (EAP)

RESPONSIBILITIES

Strategy Development

• Create and execute comprehensive communication plans and strategies to align with CCSWW’s mission and goals.
• Partner with the various agencies/systems that make up CCSWW to develop and implement communication strategies with both public and internal audiences. Help define communication needs and preferences.

Internal & External Communications

• Manage messaging for all channels, ensuring consistency with CCSWW’s brand, voice, values and style for both employees and the public.
• Project manage communication campaigns to ensure a timely, successful completion.
• Working with the Catholic Charities Foundation (CCF), collaborate with messaging that assists and broadens their reach, particularly around giving campaigns.

Media Relations

• Build and maintain relationships with journalists and media outlets, coordinate media interviews, and serve as a spokesperson for CCSWW to further our mission.

Content Creation

• Oversee the creation and distribution of various communication materials, such as press releases, speeches, newsletters, website content, and social media posts.
• Develop content tailored to the specific medium and audience requirements (organization-wide or for specific agencies, systems or programs) across written, visual, interactive, and auditory formats

Crisis Communication

• Lead the response to crises, managing potential negative publicity and safeguarding the CCSWW's reputation.

Digital & Social Media

• Guide CCSWW’s digital strategy, managing social media platforms to increase engagement and reach.

Performance Analysis

• Monitor and analyze media coverage, website analytics, and other communication metrics to evaluate the effectiveness of strategies.

Team Leadership

• Supervise and mentor the Communications and Digital Media Specialist.
• Collaborate to develop and implement a modern, dependable communications infrastructure that reduces low-level administrative burden for employees.

Budget Management

• Oversee the communication budget and allocate resources efficiently.

REQUIRED QUALIFICATIONS

• Bachelor’s Degree or equivalent experience (5+ years relevant experience beyond the required years of experience can be substituted in lieu of a bachelor’s degree). Master’s Degree is preferred.
• 10+ years of corporate communications experience.
• An understanding of Catholic Social Teachings and the connection of CCSWW with the Archdiocese of Seattle and the global Catholic Church.
• At least three years’ experience managing a team.
• Demonstrated success working with senior executive level clients and stakeholders.
• Project management experience and the ability to manage multiple projects simultaneously.
• Proven ability to consult with clients to determine requirements, stakeholders, and scope.
• Experience communicating in multiple media (e.g., print, email, web, video/audio).
• Ability to work in a fast-paced, complex, often-changing environment.
• Excellent writing and oral communication skills, ability to persuade and build consensus with stakeholders.
• Demonstrate the necessary attitudes, knowledge and skills to deliver culturally competent services and work effectively in multi-cultural situations.
• Have a valid Washington State Driver’s License and meet the conditions of the agency driving policy.
• Criminal history background checks are required prior to employment.

Note to Internal Candidates: HR reviews internal compensation and determines any increase based on their experience and also agency internal equity factors. 
Please let us know if you need special accommodations to apply or interview for this position.

Catholic Community Services is an Equal Opportunity Employer. Visit www.ccsww.org to learn more.