CCSWW

Enrollment and Outreach Coordinator-ORCA LIFT Project

Job Locations US-WA-Seattle
Posted Date 2 months ago(3/5/2024 2:34 PM)
ID
2024-7587
# of Openings
1
Category
Social Services/Direct Client Services

Overview

 

 

$1,500 Hiring Bonus!

 

We're thrilled to announce a new hire Sign-On Bonus for our Housing and Essential Needs Positions! 

 

Get a $500 bonus just for signing on, and an additional $1,000 bonus after six months of dedicated service.

 

Join us and be a part of our dynamic team!

 

Terms and conditions apply. The sign-on bonus will be paid out upon hiring, and the retention bonus is contingent on the employee still being with the agency after six months.

 

 

Full-time position starting at $22.40 - $23.75/hr (D.O.E) with COMPETITIVE BENEFITS INCLUDE:

  • Medical, Dental, Vision, Life Insurance and Long-Term Disability
  • Health Savings Account and Flexible Spending Account
  • Generous PTO, paid sick time, 15 days of paid vacations, 13 days of paid holidays, plus a personal holiday
  • CCS/CHS 403(b) Employee Saving Plan
  • Employee assistance program
  • Lots of room for advancement

Program Description

CCS’s Low-Income Fare Transit Enrollment Project distributes ORCA transportation Low Income Fare Transportation cards (LIFT) and provides education and outreach to community organizations in the King County region.

 

Position Description

The LIFT Project Enrollment and Outreach Coordinator will work closely with the LIFT Project Supervisor to support the Housing and Essential Needs program, as well as other participating programs and organizations. The Enrollment and Outreach Coordinator will distribute cards to low-income individuals and provide outreach to community and governmental organizations serving low-income populations.  This position will involve a combination of office hours at the Seattle CCS office, as well as outreach throughout the region.  

Responsibilities

Coordinate on-going distribution of Metro Low Income Fare Orca cards 

  • Meet with clients and conduct intake and assessment to determine eligibility  
  • Gather supporting income documentation 
  • Maintain a stock of cards and insure proper storage and record of cards 
  • Schedule follow up client contact as necessary 
  • Communicate with clients if they do not qualify for services 
  • Provide information to recipient on how to use the card and referral to metro for troubleshooting issues 
  • Refer clients to other community services as needed 

 

Develop relationships and outreach opportunities with community and governmental organizations.  

  • Set up, organize and travel to ongoing outreach and educational efforts at key locations throughout the region. 
  • Develop and maintain relationships with housing and service providers to provide LIFT cards to program participants 
  • Distribute information on the LIFT program to agencies 

 

Follow strict fiduciary policies and procedures in handling and distributing cards 

  • Check in all cards as they are received and transport to remote office 
  • Maintain a stock of cards at locations, insuring adherence to inventory tracking protocols, especially at outreach events  
  • Maintain internal tracking procedures to insure cards are accounted and stored according to their number and date received 
  • Make sure client signs for card and correct card number is entered into the client file and in the database 
  • Input data into data entry systems 
  • Conduct continuous quality improvement activities on internal tracking systems  
  • Attend meetings Low Income Fare contractor meetings as necessary  

 

Other general responsibilities 

  • Ensure client records are kept in accordance with agency standards 
  • Observe/follow guidelines on confidentiality rights of clients and respect their privacy 
  • Maintain accurate record of hours worked and turn in timesheets on schedule 
  • Attend trainings required of employees as scheduled 
  • Participate as team member in staff and supervisory meetings as required 
  • Contribute to and support a positive, team-orientated, culturally-diverse work environment 
  • Perform other duties as assigned 

Job Conditions

This position requires the employee to work in an environment where there may be exposure to blood, other bodily fluids, potentially infectious or hazardous substances, chemicals, dust, noise and odors. Working conditions may include frequent interruptions, sharing workspace with colleagues, working alone, flexibility in scheduling, extensive computer use, and interactions with individuals who may be angry and/or dealing with mental health and substance abuse issues.

Qualifications

  • At least one year of experience in direct provision of social services, preferably with low income and/or homeless people.
  • Understanding of problems low income or homeless people often face, including alcohol and drug abuse, mental illness, domestic violence, and long-term homelessness.
  • Excellent written and oral communication.
  • Good office computer skills, with ability to maintain complex client records.
  • Commitment to working within the mission, goals and objective of Catholic Community Services.
  • Must have a valid Driver’s License and a vehicle.
  • Must be available for some evening and weekend work.
  • Support and uphold the mission, beliefs and values of Catholic Community Services and Catholic Housing Services.
  • Willingness to learn and work well within a team environment.
  • Demonstrates the necessary attitudes, knowledge and skills to deliver culturally competent services and work effectively in multi-cultural situations.
  • Criminal history background checks are required prior to employment.

Preferred Qualifications

  • Fluency in second language that is spoken by a substantial number of low income populations.
  • Bachelor’s degree in social services or a related field, or commensurate experience in social services.

Note to Internal Candidates: HR reviews internal compensation and determines any increase based on their experience and also agency internal equity factors.

 

Catholic Community Services and Catholic Housing Services is an Equal Opportunity Employer. Please let us know if you need special accommodations to apply or interview for this position.

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