10 month Temporary, Part-time position starting at $21.53 - $22.82/hr (D.O.E)

Program Description

Volunteer Services is a community-based service that provides free volunteer transportation, chore assistance and case management for low-income elders and adults with disabilities, with the primary goal of ensuring that they retain dignity and residence in the familiar surroundings of their home or apartment. The program is unique in also serving individuals under age 60 who have disabilities. VS fosters opportunities for social and civic engagement. VS ensures that vulnerable adults who cannot afford to pay for help they cannot complete on their own, and do not qualify for state paid services receive services that support their health and well-being, and allow them to remain living independently.  

Position Description

The Data Entry Specialist provides support to the Volunteer Services staff through entry of data and demographic information into multiple databases, spreadsheets, etc.; this could include contacting clients or volunteers for clarification or screening. The Data Entry Specialist will also support the work of filing, organizing, or preparing surveys and records, as well as supporting the Program Manager in compiling reports to our funders and developing data collection and reporting systems contract reports.  The Data Entry Specialist is responsible for ensuring accurate data collection and input into. They will track demographic and service information for clients and volunteers who participate in VS services.

Hours: 15 hours/week.

• Record and track status of services and requests in database.
• Monitor client satisfaction and/or referrals to other services as needed.
• Support Program Manager in conducting annual surveys.
• Work with the VS team to update volunteer documentation, including driver’s license and auto insurance verification, background checks, and driving record checks are current and updated.
• Collect and prepare data for funding reports.
• Work with VS Team to develop emergency plan for service delivery in event of natural disaster or pandemic flu.
• Enroll new clients into the GetCare database, ensuring that the information is complete and accurate for each client.
• Update IRIS Database for clients and volunteers as needed, and in accordance with agency standard.
• Generate reports in IRIS Reports manager to ensure data quality and report accuracy.
• Assist Program Manager with preparing demographic information and narratives for monthly, quarterly and annual reporting to funders.
• Attend GetCare, IRIS, and Ridescheduler related trainings.
• Maintain excel spreadsheet and calendar of tasks and work as needed.

General Responsibilities:

• Maintain positive working relationships with staff, collaborative members, and community partners.
• Communicate clearly orally and in writing.
• Observe/follow guidelines on confidentiality rights of clients and respect their privacy.
• Maintain accurate record of hours worked and turn in timesheets on schedule.
• Attend trainings required of employees as scheduled.
• Participate as team member in staff and supervisory meetings as required.
• Contribute to and support a positive, team-oriented, culturally-diverse work environment.
• Perform other job-related duties as assigned.
• Ability to work with a diverse workforce, to include knowledge of culturally relevant services for older individuals, people living with disabilities, low-income minority and limited English speaking individuals.
• Exhibit respect when talking with clients, volunteers, and staff
• Observe/follow guidelines on confidentiality rights of clients and respect their privacy.
• Maintain accurate record of hours worked and turn in timesheets on schedule.
• Attend trainings required of employees as scheduled.
• Participate as team member in staff and supervisory meetings as required.
• Contribute to and support a positive, team-oriented, culturally-diverse work environment.
• Perform other job-related duties as assigned.

Job Conditions

This position requires the employee to work in an environment where there may be exposure to blood, bodily fluids, and other potentially infectious material.  Other exposures could include cleaning supplies, bedbugs, chemicals involved in pest control, paint and other materials used in building maintenance, building temperature fluctuations, dust, noise, and odors.  Working conditions include interruptions, crisis response, and regular interactions with individuals who are dealing with issues of chemical dependency and/or mental illness, or are experiencing anger or frustration.

Physical and Mental Acuity Requirements

The requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Able to hear telephone rings, phone conversation and face-to-face conversation, door bells and emergency alarms.
• Able to speak clearly in person and on the telephone.
• Able to hand write legibly.
• Vision that enables person to read normal size print and handwritten notes; and distance and peripheral vision than enables person to monitor living spaces and identify concerns that require staff response.
• Able to sit for sustained periods of time.
• Able to walk the entire building and ascend and descend stairs quickly to move from one floor to another in order to respond to emergency situations.
• Mobility/dexterity of hands/arms to enable keying into a unit or other locked area as well as using computers and other office equipment.
• Ability to prioritize multiple tasks, and to work independently and as a team member.
• Ability to regularly lift and carry up to 20 pounds and occasionally up to 40 pounds.
• Regularly able to perform duties as assigned.
• Able to make independent decisions and apply sound judgment in performing job duties.

• Associates degree in social services, data management or a related field, or equivalent experience.
• Ability to enter data in an effective and accurate manner .
• Proficient in Microsoft Office and Outlook.
• Ability to work independently, with demonstrable time management skills.
• Interest in working with elders and adults with disabilities and concern for their well-being.
• Knowledge of community resources.
• Ability to work effectively with individuals of diverse backgrounds to achieve a common goal.
• Demonstrated ability to prioritize tasks.
• Proficient with basic database software.
• Commitment to working within the mission, goals and values of Catholic Community Services.

Preferred Qualifications

• Fluency in second language.
• Experience working with non-profit agencies.
• Work or volunteer experience with elders and adults with disabilities.
• Experience in database entry.
• Experience in public speaking/making presentations.

Note to Internal Candidates: HR reviews internal compensation and determines any increase based on their experience and also agency internal equity factors.

Catholic Community Services and Catholic Housing Services is an Equal Opportunity Employer. Please let us know if you need special accommodations to apply or interview for this position.